Lettings Property Manager

Brighton BN1, Monday – Friday

Competitive Salary

The Role

An excellent opportunity to join our established Lettings team based in our busy City Centre office in Brighton. Oakley Property is a well-established, independent, firm of Chartered Surveyors and Estate Agents, offering a comprehensive range of Agency, Letting and Property Management services, in relation to both commercial and residential property, across Sussex.

 Property Management is an important part of our business, and we have a long-standing reputation for exceptional service and professionalism. You will be responsible for the effective management of a portfolio of residential properties located predominantly across Brighton and Hove.

This is an ideal opportunity for an existing Property Manager looking to further their career.

Key Responsibilities and Duties

• Dealing with on-going property Maintenance for our managed properties and reporting back to landlords and tenants.
• Arranging mid tenancy inspections and dealing with any problems or maintenance reported.
• Compliance management - making sure each property has the relevant checks and certificates in line with current legislation.
• Check out maintenance - Overseeing property maintenance required at the end of a tenancy within a set time frame before a new tenant moves in.
• New build - snagging and defects. Reporting to block management team and contractors to help resolve any issues and liaising with tenants.
• Understanding of Property Management Legislation.
• Manage portfolio of circa 140 properties
• Tenancy Renewals
• Utilities
• Check outs/ Deposit returns 

Required Experience

• An experienced Property Manager, ideally with local knowledge of Brighton and Hove.
• A proven track record in property management with a passion for delivering excellent customer service.
• Resilient and positive attitude with a polite and professional approach.
• Self-motivated with good organisational skills and the ability to multi-task as part of a busy and successful team.
• Excellent communication skills - written, verbal, and in respect of the presentation of information.
• Good computer literacy and familiarity with property management software.
• Full UK driving licence. 

Benefits

• 23.5 days holiday plus bank holidays; entitlement increases 1 day per year for each full year of service (capped at 28.5).
• Annual salary review.
• Regular company social events, including a yearly staff wellness day.
• You will be based in our recently refurbished HQ Office in central Brighton, moments from Brighton.

To apply for this position please send your CV in an email to Office Manager, Louise Wilson via louise@oakleyproperty.com.

Residential Lettings Administrator 

Brighton BN1, Monday – Friday

Competitive Salary

The Role

Our Brighton Head Office is looking for an Administrator on a full-time basis. The role forms part of our Residential Lettings Department alongside the Assistant Lettings Manager, two Property Managers; reporting to the Lettings Director.  

The role is a fantastic opportunity for an existing administrator looking to further their career. You will be a key contact for Tenants and Landlords, and a great team player providing support to the day-to-day running of the team.

Key Responsibilities and Duties

• Organise all Pre-Tenancy and Check In administration including Tenancy Agreements, Guarantor Deeds, and compliance certificates.
• Prepare and track tenant referencing and ‘Right To Rent’ checks via Goodlord Management system
• Complete new Landlord administration, including signed Terms of Business via DocuSign, and complete Land Registry and AML checks.
• Arrange tenancy renewals for our existing tenants
• Monitor and diarise property inspections due mid- tenancy and arrange inspections with the appropriate contractors.
• Schedule and carry out the tenant’s ‘Check-in’ appointment in the office on the date of move in; sign and collect keys.
• The role forms part of the Administrator team also, in which quarterly company administration meetings are held.
• Fielding incoming phone calls, taking messages, and booking viewings for negotiators when required.
• Assisting visitors to the office for Residential Lettings and signing out keys to contractors.
• A willingness to help where needed in the Department, with viewings and property management support should it occur.
• Occasional reception cover for the building may be required.

Required Skills & Experience

• Experience in Residential Lettings is ideal but not essential.
• A positive and proactive attitude to carry out multiple duties and work well within a team.
• Excellent communication skills and a professional manner on the phone and client facing.
• A strong attention to detail when handling legal agreements and compliance administration.
• Punctual and good timekeeping skills, with the ability to work well to deadlines.
• Good organisation skills.

Benefits

• 23.5 days holiday plus bank holidays; entitlement increases 1 day per year for each full year of service (capped at 28.5).
• Annual salary review.
• Regular company social events, including a yearly staff wellness day.
• You will be based in our recently refurbished HQ Office in central Brighton, moments from Brighton.

 To apply, please send your CV and a cover letter to Office Manager, Louise Wilson, via louise@oakleyproperty.com.