Residential Lettings Administrator 

Brighton BN1, Monday – Friday

Competitive Salary

The Role

Our Brighton Head Office is looking for an Administrator on a full-time basis. The role forms part of our Residential Lettings Department alongside the Assistant Lettings Manager, two Property Managers; reporting to the Lettings Director.  

The role is a fantastic opportunity for an existing administrator looking to further their career. You will be a key contact for Tenants and Landlords, and a great team player providing support to the day-to-day running of the team.

Key Responsibilities and Duties

• Organise all Pre-Tenancy and Check In administration including Tenancy Agreements, Guarantor Deeds, and compliance certificates.
• Prepare and track tenant referencing and ‘Right To Rent’ checks via Goodlord Management system
• Complete new Landlord administration, including signed Terms of Business via DocuSign, and complete Land Registry and AML checks.
• Arrange tenancy renewals for our existing tenants
• Monitor and diarise property inspections due mid- tenancy and arrange inspections with the appropriate contractors.
• Schedule and carry out the tenant’s ‘Check-in’ appointment in the office on the date of move in; sign and collect keys.
• The role forms part of the Administrator team also, in which quarterly company administration meetings are held.
• Fielding incoming phone calls, taking messages, and booking viewings for negotiators when required.
• Assisting visitors to the office for Residential Lettings and signing out keys to contractors.
• A willingness to help where needed in the Department, with viewings and property management support should it occur.
• Occasional reception cover for the building may be required.

Required Skills & Experience

• Experience in Residential Lettings is ideal but not essential.
• A positive and proactive attitude to carry out multiple duties and work well within a team.
• Excellent communication skills and a professional manner on the phone and client facing.
• A strong attention to detail when handling legal agreements and compliance administration.
• Punctual and good timekeeping skills, with the ability to work well to deadlines.
• Good organisation skills.

Benefits

• 23.5 days holiday plus bank holidays; entitlement increases 1 day per year for each full year of service (capped at 28.5).
• Annual salary review.
• Regular company social events, including a yearly staff wellness day.
• You will be based in our recently refurbished HQ Office in central Brighton, moments from Brighton.

 To apply, please send your CV and a cover letter to Office Manager, Louise Wilson, via louise@oakleyproperty.com.