Oakley Property's Shoreham and Lewes branches win Gold at the British Property Awards 2022

8th April 2022

We are delighted to announce that we have won The British Property Award for Best Estate Agent in Shoreham by Sea & Lewes!

Our teams performed outstandingly throughout the extensive judging period, which focused on customer service levels.

The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition.

Estate Agents who go that extra mile and provide outstanding levels of customer service are rewarded with the accolade, which acts as a beacon to highlight these attributes to their local marketplace.

We have now been shortlisted for a number of national awards which will be announced later in the year!

Nick Williams, branch manager of our Shoreham office said ‘We work incredibly hard to raise the bar for professionalism within the industry and provide our clients with the best in class marketing and service, so we’re proud to have received such an award which highlights the effort that my team put into looking after our clients, understanding their needs and delivering the best outcome for them’.

David Beaken – Lewes director also said ‘ We were thrilled to get the call to say that we had won Gold for the third year in a row! We have a fabulous team at Lewes and we are incredibly proud to see these efforts recognised. I think it is fair to say that life in general has been amazingly difficult for people over the last few years. Whatever industry you are in it has been a challenge and to hear that we are still offering the best customer experience in town is brilliant!

The British Property Awards are one of the most inclusive estate agency awards providers as they do not charge to enter. This has enabled their award to be structured in a manner that ensures maximum participation, on average judging over 90% of agents that meet their minimum criteria on a local level. The team personally mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is both comprehensive and detailed, exploring different mediums, scenarios time periods to ensure agents have been rigorously and fairly judged.

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